Warranty

DoDoWish is committed to providing customers with high-quality, durable, and waterproof resin figures. We offer a one-year warranty. Our products are covered by a comprehensive warranty covering defects in materials and workmanship.


Warranty Coverage:

DoDoWish resin figures are guaranteed free from defects in materials and workmanship. This warranty is valid only for the original owner of the digital product and is non-transferable.

This warranty covers defects in materials and workmanship, including the following issues:

  • Leg residue
  • Faulty switches
  • Loose or damaged parts
  • Corrosion
  • Paint or finish defects

What is not covered:

Damage caused by misuse, abuse, neglect, or human error is not covered under this warranty. This includes:

  • Damage caused by improper installation.
  • Damage caused by power surges or shocks.
  • Damage caused by exposure to extreme temperatures or weather conditions.
  • Damage caused by unauthorized repairs or modifications.


Claim Procedure:

To make a warranty claim, please contact DoDoWish Customer Service at support@DoDoWish.com Have proof of purchase and a description of the problem ready to contact customer service.


Company Name: DREAMMARKET LIMITED
Address: SUITE 6503，65/F，CENTRAL PLAZA，18 HARBOUR ROAD，WAN CHAI
TEL:+852 66324848
Customer Service Email: support@dodowish.com
Office Hours: +8:00 (9:00 AM-7:00 PM)